Testimonials

 

Testimonials

Diversified Protection Systems, Inc. ( DPSI )
I am writing regarding my experience working with DPSI fire alarm installation team on the Sunrise Burlingame project.  As Superintendent on the project, DPSI and I worked together from the start of rough-in through the final inspections – from September 2014 through April 2015.  From the beginning, DPSI displayed professionalism and initiative that ultimately contributed to the overall success of the project.  DPSI was diligent with all facets of work.  Everything from the technical aspects of a fire alarm system to daily reports was treated seriously and professionally.

The Sunrise Burlingame project was made difficult for both DPSI and my team, as the electrician that was under contract was extremely weak.  (DPSI, was a subcontractor to the electrician).  They often neglected or incorrectly installed fire alarm conduits and power requirements.  It was DPSI’s persistence and follow-through that got us to the finish line.  In some cases, DPSI even did their (the electrician) work for them just so DPSI could finish their work.

Ultimately, it was a pleasure working with DPSI, and I would jump at any opportunity to work with them again.  DPSI is a valuable asset that will add value to any project team.  The DPSI team leader has my highest recommendation, and I would be glad to furnish any further details upon request.
Diversified Protection Systems, Inc. ( DPSI )
We have used DPSI for years and I can't remember a single issue we have ever had. Mark and Tim have done an amazing job.
Diversified Protection Systems, Inc. ( DPSI )
David is always a pro when onsite - great guy and great service. Thanks David for keeping us safe!
Diversified Protection Systems, Inc. ( DPSI )
DPSI employees were very friendly, cooperative, and professional.  They got right to work and finished as planned.
Diversified Protection Systems, Inc. ( DPSI )
It is nice having faces we recognize come out regularly.  Trustworthy DPSI technicians.  Pleasure working with your team!
Diversified Protection Systems, Inc. ( DPSI )
Very happy with service.  Got spoiled with DPSI's service tech.
Diversified Protection Systems, Inc. ( DPSI )
DPSI's service tech and service team were both great in scheduling our service needs and inspections.
Diversified Protection Systems, Inc. ( DPSI )
It has been a pleasure working with DPSI’s Design Department on the Pasadena Data Center project. Engineers like DPSI’s make my job enjoyable and challenging, and it’s not very often that I have the opportunity to work with a group of this caliber these days.

DPSI’s designers are very versed in the engineering and applications of detection and suppression systems while respecting good engineering practices. DPSI’s design department’s interaction with me has always been very professional while establishing their position regarding engineering issues without becoming confrontational…
DPSI’s design department is to be commended on a job well done and I look forward to working with them on future projects.
Diversified Protection Systems, Inc. ( DPSI )
I want to take this opportunity to thank DPSI’s employees.
Last week I was presented with several sets of power requirements for a new installation in our data center.
The vendor I was dealing with is a Swedish company and was having a difficult time providing me with accurate power requirement specifications.
The installation was a very high priority, high visibility project on a very strict timeline. I made a call to DPSI’s office and told them of my predicament.
They asked that I forward the information I had available and they would do their best to provide the correct power equipment and have it installed within the four-day timeline I was given.

Three days later they were on site installing the power before the equipment had even arrived.
I am extremely appreciative of the excellent service everyone in your office has provided, especially in this project as well as the day to day throughout the year.
DPSI has become an irreplaceable vendor that has consistently provided excellent service to our company for over four years now.
Please pass on my appreciation on to your employees, their hard work is deserving of recognition.

 
Diversified Protection Systems, Inc. ( DPSI )
DPSI has become an irreplaceable vendor that has consistently provided excellent service to our company for over four years now.
Diversified Protection Systems, Inc. ( DPSI )
I am writing this letter in the hope that the DPSI team will somehow be recognized for the valuable work they have done with our organization here at ExxonMobil.

Recently, DPSI technicians visited our Refinery to assist GREF with a repair in our Administration Building. During the time DPSI was out here your technicians went above and beyond their
normal duties. The discovery the DPSI technicians found was not noticed by other employees and the technicians’ awareness is greatly appreciated. DPSI has been an honest, informative asset that has shown ownership and pride in their work. I believe DPSI’s work ethic and discovery should not be unnoticed.

I also give a big thank you to the crew that has worked with our refinery... I have never had any issues and only top notch assistance. Thank you.
Diversified Protection Systems, Inc. ( DPSI )
I just would like to show my appreciation/thanks to the DPSI service team for their quick response and actions last Friday. BT was informed the Atlanta building was going to have to shut down commercial power at 2pm est on Saturday. I called DPSI around 3pm est/12pst and explained to the service department, our situation and that we would need an emergency generator and electrician onsite. 5 minutes later I got a call from DPSI’s Account Manger who gathered more information and I explained since it’s late on a Friday we would have to work quickly on this. Within the hour I received confirmation of a temporary generator scheduled for 10am Sat and an electrician to be onsite.

The building power maintenance/repair went off without error. The BT field engineer explained the temporary generator and electrician showed up early. The BT field engineer said the electrician was very knowledgeable and professional. He completed the BT required phase rotation and neutral line voltage check/test prior to temporary generator connection.

Once again I would like to thank DPSI for all there help and look forward to working with you in the future.

Cheers

Operations Manager
BT Engineering Services - Americas
Diversified Protection Systems, Inc. ( DPSI )
The DPSI team does it again. It's a real pleasure doing business with all of you; I just wish I could say that about many of the other vendors I do business with. It's always fun to see the Northern California team they get the job done and have a little fun along the way.

I admire DPSI’s professionalism, you could have really given me the business yesterday and didn't, that said I'm sure I will not be so lucky next time.

Thanks and take care!

 
Diversified Protection Systems, Inc. ( DPSI )
Diversified Protection Systems Incorporated is the epitome of professionalism. Their team is primarily responsible for the success of our efforts to modernize our Data Center infrastructure. Years of design, investment, and labor have gone into what we consider a complete turn around in Data Center quality, efficiency, and availability. We have found that their standards of excellence often times exceed our own. DPSI’s entire team have brought us to a level we thought unattainable just a few short years ago. I’ve never felt more confident about a business partner. They have my gratitude and respect.
Diversified Protection Systems, Inc. ( DPSI )
DPSI prepared conceptual drawings describing the conversion for insurance underwriter, County and City agencies in order to secure approvals.

The content of their drawings facilitated the approval process and prevented a protracted approval cycle. Their expediting and investigating efforts with proprietary suppliers contributed to project progress.

The most noteworthy aspects of DPSI’s performance on this project was their response and manning of the construction phase. Work on the Building 215 chamber was restricted to the second shift due to user schedules.

In addition, the chamber was required to be radar operational during the first shift.

Although initial problems were experienced with the user regarding chamber availability, which were subsequently determined to be communications based, cooperative efforts by DPSI resulted in a very satisfactory conclusion.

In addition, DPSI’s response to an emergency repair during construction was appreciated.
Overall project performance was judged very good as was adherence to schedule.
Diversified Protection Systems, Inc. ( DPSI )
I would like to say how pleased I was with the crew you sent out, professional, knowledgeable and very helpful.